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Callback and rework rate benchmark
for HVAC contractors

What is a good callback and rework rate for a hvac business?Under 5%

Top installers redo fewer than one job in twenty, and under 2% is world-class.

RevForge OS Trade Intelligence

This is a directional, rounded benchmark from RevForge OS Trade Intelligence, the knowledge base the platform runs on. It is a healthy mark to aim for, not a guarantee, and the right target shifts with your market, your size, and your job mix. RevForge OS measures your real callback and rework rate against the range for a HVAC company like yours, and tells you the move when you drift off it.

More HVAC benchmarks
Speed to leadUnder 5 minutesLead-to-sold close rate30-40%Replacement close rate40-50%Average replacement ticket$5,000-$13,000Gross margin40-60%Maintenance-plan attach rate30-50%Recurring revenue share30-40%+
All HVAC benchmarks →RevForge OS for HVAC contractors →The HVAC Profit Playbook →
Know your callback and rework rate in real time.RevForge OS tracks it against the benchmark for your trade and hands you the move.Start free trial