Terms of Service

These Terms of Service (the “Terms”) govern your access to and use of the websites, applications, and services made available by RevForge OS (“RevForge OS,” “we,” “us,”or “our”), including the contractor intelligence platform and this website (together, the“Service”). By accessing or using the Service, or by accepting an order form that references these Terms, you agree to be bound by them. If you are entering into these Terms on behalf of a company, you represent that you have authority to bind that company.

1. The Service

RevForge OS provides software and intelligence that help home service contractors understand and operate their business. The Service may include analyses, scores, forecasts, recommendations, valuations, and other outputs. We may update, add to, or discontinue features at any time. Specific paid features, fees, and usage limits are set out in the order form or subscription you agree to within the application.

2. Eligibility and accounts

You must be at least 18 years old and able to form a binding contract to use the Service. You are responsible for your account credentials and for all activity under your account. You agree to provide accurate information and to keep it current. Notify us promptly of any unauthorized use.

3. Your data and your content

As between you and us, you own the business data and other content you submit to the Service (“Customer Data”). You grant us a worldwide, non-exclusive license to host, process, and use Customer Data to provide, secure, support, and improve the Service, and as otherwise described in our Privacy Policy. You are responsible for the accuracy of Customer Data and for having the rights to provide it. We may create de-identified and aggregated information that does not identify you or any individual, and we may use that information for any lawful business purpose, including to operate, benchmark, and improve the Service.

4. Our intellectual property and intelligence

The Service, including all software, models, methods, scoring and forecasting logic, interfaces, designs, content, the “Forge” and “Core” concepts, trademarks, and all related intellectual property, is and remains the exclusive property of RevForge OS and its licensors. Except for the limited right to use the Service under these Terms, no rights are granted to you. All outputs, insights, analyses, recommendations, and other results generated by the Service (the “Intelligence”) are licensed, not sold, for your internal business use only. We reserve all rights not expressly granted.

5. Acceptable use

You agree not to, and not to permit anyone to:

• copy, modify, translate, or create derivative works of the Service or the Intelligence;
• reverse engineer, decompile, or attempt to derive the source code, models, or underlying logic of the Service;
• access or use the Service to build or train a competing product, or to benchmark against a competing product;
• resell, sublicense, rent, or otherwise commercialize the Service or the Intelligence;
• scrape, crawl, or harvest data from the Service except as we expressly permit;
• interfere with the integrity or performance of the Service, or attempt to gain unauthorized access; or
• use the Service in violation of any applicable law or third-party right.

6. Fees

Paid Service is billed according to the plan or order form you select. Unless stated otherwise, fees are non-refundable, exclusive of taxes, and due as set out in the application. We may suspend access for non-payment after notice.

7. Confidentiality

Each party may receive non-public information of the other. The receiving party will use it only to perform under these Terms and will protect it with reasonable care. This does not apply to information that is public through no fault of the receiving party, independently developed, or rightfully obtained from a third party.

8. Disclaimers

The Service and the Intelligence are provided for informational and operational purposes only. They are not financial, accounting, tax, legal, or other professional advice, and they are not a guarantee of any outcome, valuation, sale price, or result. You are responsible for the decisions you make. The Service is provided “as is” and “as available,” without warranties of any kind, whether express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement, to the fullest extent permitted by law.

9. Limitation of liability

To the fullest extent permitted by law, neither party will be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or goodwill. Our total liability arising out of or relating to the Service will not exceed the amounts you paid to us for the Service in the twelve months before the event giving rise to the claim.

10. Indemnification

You will defend, indemnify, and hold harmless RevForge OS from third-party claims arising out of your Customer Data, your use of the Service in breach of these Terms, or your violation of law or third-party rights.

11. Term and termination

These Terms apply while you use the Service. Either party may terminate as set out in the applicable order form, or, for free use of this website, at any time. We may suspend or terminate access if you breach these Terms or create risk to the Service or others. Provisions that by their nature should survive termination will survive.

12. Dispute resolution; arbitration; governing law

These Terms are governed by the laws of the State of Florida, without regard to its conflict-of-laws rules. Any dispute arising out of or relating to these Terms or the Service will be resolved by binding individual arbitration administered by a recognized arbitration provider, rather than in court, except that either party may seek injunctive relief for misuse of intellectual property or confidential information. You and RevForge OS each waive any right to a jury trial and to participate in a class or representative action. If this waiver is found unenforceable, the dispute will proceed in the state or federal courts located in Collier County, Florida.

13. Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will update the date above and, where appropriate, provide additional notice. Your continued use of the Service after changes take effect means you accept the updated Terms.

14. Contact

Questions about these Terms can be sent to [email protected] or by mail to RevForge OS, 2220 Logan Blvd N, Suite #1050, Naples, FL 34119, or by phone at (877) 600-0650.