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Restoration contractor benchmarks
The healthy ranges a restoration company should measure against, from RevForge OS Trade Intelligence. Directional marks to aim for, not guarantees.
Emergency response timeUnder 1 hourBeing first on scene within about an hour is the single most decisive win, because water damage starts a mold clock immediately.Mitigation gross margin70-80%The initial water and dry-out phase is the high-margin work and the front door to everything else.Reconstruction gross marginAround 10%The rebuild phase is thin-margin; you win it for volume and wallet share, not for the margin itself.Mitigation-to-rebuild conversionAs high as possibleConverting a dry-out job into the full rebuild is the biggest lever on total job value.Insurance and referral share60-85%Most revenue flows through carrier, adjuster, and program relationships, and that channel is the real moat.Days to get paid60+ daysSlow-paying carriers stretch receivables, so managing cash while waiting on claims is the defining money risk of the trade.
Source: RevForge OS Trade Intelligence. Ranges are directional and rounded; your numbers vary by market, size, and mix.
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